Shipping & Return Policy

Shipping Policy for Art Prints and Apparel

1. Overview

At Soto Ink Studios, we are dedicated to providing a seamless and transparent shopping experience for our customers. This policy outlines our shipping procedures for art prints and apparel featuring our unique designs. Please review the details below to understand our processing times, shipping options, and associated costs.

2. Processing Time

2.1. Order Processing

  • Orders are processed within 5 business days from the date of receipt. Processing time includes order verification, printing (for art prints), and packaging. Custom or made-to-order items may require additional processing time. We will notify you if there are any significant delays.

2.2. Order Confirmation

  • Once your order is processed, you will receive an email confirmation with details about your purchase, including an estimated shipping date.

3. Shipping Times

3.1. Shipping Methods

  • Standard Shipping: Delivery within 7 to 10 business days from the shipping date.
  • Expedited Shipping: Delivery within 3 to 5 business days from the shipping date.
  • Overnight Shipping: Delivery by the next business day if the order is placed before 12 PM local time.

3.2. Delivery Estimates

  • Shipping times are estimates and may vary based on location, shipping method, and other factors. Please allow additional time for remote locations or during peak periods.

4. Shipping Costs

4.1. Shipping Fees

  • Shipping costs are calculated based on the shipping method, destination, and weight of the package. Fees will be displayed at checkout before you complete your purchase.

    5. Shipping Restrictions

    5.1. Delivery Locations

    • We ship internationally. If your location is not listed, please contact our customer support team at for assistance or to inquire about shipping options.

    5.2. PO Boxes

    • We are able to ship to PO Box addresses using standard shipping methods. For expedited or overnight shipping, please provide a physical address.

    6. Tracking Your Order

    6.1. Tracking Information

    • Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment through our website or the carrier’s website.

    6.2. Delivery Issues

    • If you experience issues with delivery, such as delays or missing items, please contact our customer support team at info@sotoinkstudios.com. We will assist in resolving any issues and ensure your satisfaction.

    7. Returns and Exchanges

    7.1. Return Policy

    • For information on returns or exchanges, please refer to our [Return Policy page] or contact our customer support team. Note that certain items, such as custom or personalized prints, may have different return conditions.

    8. Contact Information

    For any questions or concerns regarding shipping, please contact our customer support team:

    • Email: info@sotoinkstudios.com

    9. Policy Updates

    We may update this policy periodically. Any changes will be posted on our website and will take effect immediately upon publication.

    Last Updated: 8/21/2024

    Thank you for shopping with Soto Ink Studios. We appreciate your business and are here to assist you with any inquiries or issues.